Cancellation Policy

Last Updated: July 2026

At Hingul Creation, we process orders quickly to ensure timely delivery. Please read our cancellation policy carefully before placing an order.

Order Cancellation

  • Orders can be cancelled within 12 hours of placing the order or before dispatch, whichever is earlier.

  • Once an order has been packed, shipped, or handed over to the courier partner, it cannot be cancelled.

How to Cancel an Order

To request an order cancellation, please contact us as soon as possible with your

  • Order Number

  • Full Name

  • Registered Mobile Number

  • Reason for Cancellation

You can contact us through:

  • Phone/WhatsApp: +91 63591 12299

Prepaid Orders

  • If a prepaid order is cancelled before dispatch, the refund will be processed to the original payment method.

  • Refunds are generally processed within 5–7 business days after the cancellation is approved.

Cash on Delivery (COD) Orders

  • COD orders can only be cancelled before dispatch.

  • Repeated cancellation of COD orders may result in restriction or refusal of future COD orders.

Cancellation by Hingul Creation

We reserve the right to cancel any order due to:

  • Product being out of stock

  • Pricing or technical errors

  • Payment verification issues

  • Suspected fraudulent transactions

  • Unavailability of the delivery location

If we cancel a prepaid order, a full refund will be issued to the original payment method.

Changes to This Policy

Hingul Creation reserves the right to modify or update this Cancellation Policy at any time without prior notice. Any changes will be effective immediately upon posting on this page.

For any questions regarding this policy, please contact our customer support team.